Terms & Conditions ace81

1. Acceptance of Terms and Conditions

This Terms and Conditions document ("Terms") is a legally binding agreement between you ("Member" or "User") and ace81 ("Platform", "we"). By accessing, registering or using any services provided by ace81, you confirm that you have read, understood and agreed to be bound by all provisions contained in this document.

These Terms apply to all ace81 services, including sports betting, online slots, live casino, baccarat and any new features or products that may be introduced from time to time. ace81 services operate under a valid international licence.

Continued use of this platform after any changes to these Terms is considered full acceptance of the amended terms. It is your responsibility to review this page from time to time.

2. Member Eligibility

Use of the ace81 platform is restricted to individuals who meet the following eligibility criteria. By registering, you acknowledge and confirm that:

• You are at least 21 years old on the date of registration and throughout continued use of the platform.
• You are a Malaysian citizen or permanent resident using this platform in a jurisdiction that permits online gambling.
• You are not included on the self-exclusion list of any responsible gambling programme.
• You are betting with your own personal funds and not money obtained through unlawful means.
• You are registering in your own name and not on behalf of another person or corporate entity.
• You do not have another active or suspended ace81 account.

3. Account Registration and Security

Each user is only permitted to hold one account. Multiple registrations by the same individual are strictly prohibited and may result in all accounts in question being suspended along with a freeze on any existing balance.

At the time of registration, you are required to provide accurate, complete and current information. ace81 reserves the right to verify the validity of the information provided at any time, particularly during the processing of withdrawals or bonus claims.

• Your full name must match your identity card (MyKad) or a valid travel document.
• An active and accessible email address is required for account communications.
• A valid mobile phone number registered in Malaysia must be provided.
• You are fully responsible for maintaining the confidentiality of your account password.
• Any suspicious activity or unauthorised access must be reported to customer support immediately.

4. Deposits and Withdrawals

ace81 supports a range of payment methods suited to Malaysian users, including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrency (USDT, BTC and ETH).

The following terms apply to all financial transactions on the ace81 platform:

• The minimum deposit for all payment methods is RM20.
• The minimum withdrawal for all payment methods is RM50.
• Withdrawals are typically processed within 5 to 30 minutes after the request is confirmed.
• Withdrawals can only be made to an account or e-wallet registered in the same member's name.
• ace81 reserves the right to request additional identity verification before approving a withdrawal.
• Any attempt at money laundering will be reported to the relevant authorities.
• Bonus funds cannot be withdrawn directly; they are subject to the specified wagering requirements.

5. Bonus and Promotion Policy

All bonuses and promotions offered by ace81 are subject to specific terms and conditions that may vary by promotion type. Members are responsible for understanding these conditions before accepting any bonus.

The ace81 Welcome Bonus offers a 150% bonus on the first deposit up to a maximum of RM888. The bonus terms are as follows:

• The 150% bonus is calculated based on your first deposit amount.
• The maximum bonus amount that can be received is RM888.
• The wagering requirement is 25x the total bonus received before the bonus funds can be withdrawn.
• Calculation example: Deposit RM100 → Bonus RM150 → Balance RM250 → Wagering requirement RM150 × 25 = RM3,750.
• Another example: Deposit RM1,200 → Bonus RM888 → Balance RM2,088 → Wagering requirement RM888 × 25 = RM22,200.
• The bonus is only eligible for one account, one IP address, and one device.
• ace81 reserves the right to cancel the bonus if there are signs of misconduct or promotion abuse.

6. User Conduct and Prohibitions

Use of the ace81 platform must comply with the established conduct guidelines to ensure a fair and safe gaming environment for all members. The following activities are strictly prohibited:

• Cheating, colluding with other players, or using automation software (bots) during play.
• Registering more than one account or sharing an account with another person.
• Conducting any form of money laundering through the ace81 platform.
• Using false information or another person's identity during registration or verification.
• Attempting to hack, disrupt or damage ace81 systems or software.
• Spreading harmful, defamatory or obscene content through our platform.
• Placing bets on behalf of a third party without written permission from ace81.

ace81 uses continuous monitoring technology to detect and investigate suspicious activity. Any breach of these provisions will result in immediate action including account suspension, cancellation of winnings and referral to the relevant authorities.

7. Liability Limits and Disclaimer

ace81 provides a betting platform in good faith and with a commitment to fair play. However, there are limits to the liability we bear under certain circumstances:

• ace81 is not responsible for any losses arising from internet service disruptions or technical issues beyond our control.
• Winnings resulting from system errors, software bugs, or technical faults may be voided after investigation.
• ace81 does not bear financial losses suffered by members as a result of their own betting decisions.
• Services are provided "as is" without any explicit or implied guarantee of continuous availability.
• ace81's maximum liability in any situation will not exceed the total actual deposits made by the relevant member in the past 30 days.

8. Account Termination and Suspension

Members may request account closure at any time by contacting the ace81 customer support team. Before closure, all pending transactions must be settled first.

ace81 reserves the right to suspend or terminate any account under the following circumstances:

• Breach of any provision in these Terms and Conditions.
• Recommendations or instructions from regulatory authorities or law enforcement agencies.
• Confirmed fraudulent activity, money laundering, or bonus abuse.
• Evidence that a member does not meet the age eligibility or jurisdictional requirements.
• A self-exclusion request filed by the member themselves.

In cases of termination due to policy violations, ace81 reserves the right to withhold the account balance until the investigation is completed.

9. Changes to Terms and Applicable Law

ace81 reserves the right to amend, update, or improve these Terms and Conditions at any time at our discretion. Any material changes will be communicated via a notice on the platform or by email to the registered address.

These Terms are governed and interpreted in accordance with the laws applicable in the jurisdiction where ace81 holds its operating licence. Any disputes arising from or related to these Terms will be resolved through arbitration in the relevant jurisdiction.

The latest version of these Terms and Conditions is always available on this page. The "Updated" date at the top of the page indicates when this document was last reviewed. It is your responsibility to check these Terms periodically.